Incident Management

Strategies for Comprehensive Root Cause Analysis of Workplace Incidents

When a workplace incident occurs, you need to understand the root cause before you can properly address the issue. Otherwise, you may be vulnerable to encountering the same problem again in the future. 
Read

No Code

9 Practical Low-Code Automation Use Cases & Examples

Low-code automation platforms are fast becoming the go-to solution for startups and enterprises looking to design, streamline, or automate their business processes and workflows with a quick, cost-effective approach. 
Read

Leave of Absence

Top 10 Features to Look for in a Quality Leave of Absence Management Solution

An employee taking a day or even a week off is typically an uneventful occurrence, but sometimes an employee’s leave must be more substantial. A leave of absence (LOA) allows an employee to spend an extended period of time away from work (either paid or unpaid, depending on the situation). Although these situations aren’t as common as short-term vacations, they do happen, and they are protected by law in many cases. 
Read

HR

Customer Onboarding Best Practices: The Easy Guide

Have you ever been excited to use a product only to find that trying it out for the first time was overwhelming and the customer onboarding process was lackluster? Enter churn. Most customer churn results from a poor kickoff, but not because the value of your product is lacking — it's the engagement.
Read

No Code

8 No-Code Platforms and Apps for Enterprises of All Sizes

There's hardly anyone working in the tech space or a large organization who hasn't heard of no-code tools, no-code platforms, or no-code application development.
Read

safety management

The 5 Steps of an Effective Risk Management Process

Risks are a part of every organization's functioning. Every new project comes with new risks, and it is important to identify and mitigate them for the smooth operation of your business. A comprehensive risk management process can help you with this. 
Read

case management

COVID Case Management in the Workplace: Why Digitization Is Crucial for Success

Since the beginning of the global COVID-19 pandemic, the only thing that has been consistent is the unpredictability of what’s going to happen next. Lockdowns, testing requirements, and workplace disruptions seem to change by the minute.
Read

HR

5 Steps to Improve Your Client Onboarding

One of the essential pillars of any sales process or working relationship is having an excellent onboarding strategy. When the customer relationship is strong, that helps to build trust. 
Read

Leave of Absence

From Excel to Pulpstream: 8 Benefits of Leave of Absence Automation

When you’re responsible for juggling schedules, cases, and unique leave requirements for your employees based on different state, federal, and even international rules, you need a purpose-built tool that gives you complete visibility into the leave management process, making the entire operation a lot easier.
Read

risk management

Database-Driven vs. Process-Driven Approach to Managing Risk

As the pace of change continues to accelerate, organizations have more opportunities than ever before to engage with and inspire their customers. Despite the fact that this is no doubt a welcomed development, these opportunities also create additional risks that organizations need to protect against.
Read