business process management

The Tools You Use At Work Can Literally Change Your Mind

As companies grow, it’s increasingly important for employees to effectively collaborate and communicate in real-time with reliable tools. Tools to manage business processes have the power to encourage efficiency and job satisfaction. They impact the way employees feel about their role in the workplace—either creating a sense of efficacy or inspiring the behaviors of learned helplessness.

Effective work tools can empower and motivate employees to perform at their best, or simply punch a clock. A growing trend among businesses is the creation of a digital culture that enables employees to conduct work with emerging technologies.

When a team has the right tools, they can complete their assignments with accuracy and meet deadlines without friction. When you’re focused on a task, rather than the tools you’re using to conduct it, you simply work faster.

Getting things done on mobile devices has been commonplace in the US since 2008. However, outside of the consumer space, many employees still experience bottlenecks in their work flows that impact their confidence and sense of job ownership.

How to Prepare for Future Workforces

When an employee is hired, candidates are often filtered on the basis of their previous work experiences. The tools they know how to use are considered during a hiring process. However, business strategies change on a quarterly basis. New technologies emerge at an equally rapid pace, inspiring businesses to consider new ways of conducting business. How do you hire employees to use tools that haven’t been invented? Do you hire based on their domain expertise? Their capacity to learn?

Hiring someone based on the detailed nuances that go into each job function is the way to go. Design thinking is increasingly prevalent at technology companies in the US, because it helps people solve complex problems with practical, action-oriented solutions. Fascinating new tools are emerging that bolster a businesses’ ability to drive cross-functional team collaboration.

How to Stimulate Productivity

A business with the latest technology for streamlining tasks enables a high level of performance, which can enhance employee confidence and self perceptions of value. Who wouldn’t want to feel like an industry leader on the forefront of innovation? Creating goals, and having the right tools to reach those goals creates a sense of purpose within a team, and a higher level of satisfaction and production on a job site. But when technology gets in the way of your productivity, that creates stress.

Why Low-Code App Development Platforms Enhance Reliability and Reduce Stress

When employees rely heavily on specialized tools to do their jobs, it’s important these tools are fast and reliable. If every time you tried to send an email your browser shut down, it would be frustrating. Over time, this persistent failure to succeed would lead to feelings of anger, frustration, and possibly a learned helplessness. These are a major threats to an employee’s stress levels and sense of efficacy.

Many companies are finding that a low-code application platform can help them create a digital culture in which employees can focus on what they’re doing, rather than how they’re doing it. Low-code application development is proving to be a reliable tool, because it can help teams modify how they do work as things change. It empowers business leaders to change the work flows that employees use to achieve business goals in real time. They can rapidly respond to shifts in marketplaces, technologies, workforces or regulations.

This reduces stress normally associated with staying in compliance, and meeting deadlines and goals—without the use of an IT department. It allows employees to:

  • work reliably on mobile phones or tablets

  • work wherever they are most productive, as they are no longer confined to their desks

  • gain access to digital resources in the cloud

  • get things done faster

A low-code app development platform empowers business leaders to redesign business processes, aka work flows, based on data. This enables them to:

  • visually change any part of a business process without calling IT

  • provide custom user experiences that guide employees through best practices

  • experiment with new workflows to drive progress on goals, such as engagement

  • create dynamic reports that display how all lines of business are performing in real time

They don’t have to manually code anything to build effective enterprise software solutions that facilitate best practices. Companies that lack such tools, and use antiquated technology such as paper and pens, deny their employees the opportunity to perform at their peak. The tools used at work play a tremendous role in how employees feel about the work they do.

Tools in Highly Regulated Environments

In some industries that are highly regulated, compliance regulations can be seen as a necessary evil. But they don’t have to be. Businesses can use low-code application development platforms to design workflows that help employees easily comply with regulations, internal audits, and more. Regulating agencies impose significant fines for businesses that are not in compliance, which can get expensive. Furthermore, generating the reports and audits is not the most exciting work, which affects the way employees feel on the job. Automatically generating reports seems like a no brainer. But not everyone has been exposed to the idea that this is possible.

Having access to digital tools while traveling between job sites, can make employees happier. It can make them feel more free to be productive. Notably, digital business process management tools reduce operating costs. This makes bosses happy.

Digital, mobile business process management tools reduce the stress that’s normally associated with highly-regulated job assignments.

Impact on Job Satisfaction and a Sense of Efficacy

When employees use tools that enable them to successfully complete job assignments without friction, this impacts how they feel about their work. Being forced to use tools that are buggy or leash you to a desk can be quite stressful. Digitizing operations gives business leaders the freedom to change at the pace of their imagination. It also helps them create digital cultures in which people don’t have to think about how they do work; they simply focus on getting that work done.

In The Age Of Automation And AI, How Do Humans Remain Relevant?

As the Internet of Things (IoT) makes the internet less visible and more deeply embedded in people’s lives, and artificial intelligence (AI) makes decisions for us for efficiency’s sake, how do humans stay relevant in the workforce, especially those of us who may not have college degrees?

This question keeps coming up and while media may have been quite negative with their doom and gloom predictions, IoT, AI, and automation may not mean large-scale job losses. But disruption is inevitable and AI has got even software engineers fearing the worst.

According to McKinsey, as automation of knowledge and physical work advances, a lot of jobs will be redefined rather than completely eliminated (at least in the short-term).

So what does that really mean?

McKinsey’s research suggests that whether you have a degree or not, we will all have to adapt with the adoption of IoT and AI. This is already happening and what we are seeing now is companies investing in their employees rather than eliminating them.

Incorporating AI in enterprises requires not only investments in technologies and software that support implementation, but also training and skills development for employees who will be working alongside it.

While AI can definitely make enterprises function faster and make better business decisions, it’s critical to find a balance between AI and human workers. The shift in learning is not only important for the workforce today, but also for generations to come.

As a result, in the future, you can expect advanced AI systems to make up the fabric of every industry, but it will be supported by human workers with the right expertise that can work intimately with this technology.

AI Can Identify Patterns and Anomalies, Not Solve Problems

As far as technology professionals are concerned, they can rest easy knowing that they have an important role to play for decades to come. While AI might be able to efficiently identify and solve problems in about twenty or thirty years, at the moment, we are far from it.

At present, AI is getting pretty good at identifying patterns and anomalies in production and environments. Once identified, it then notifies humans about this information (which may not have been possible to detect without AI).

But when it comes to finding and solving the problem, it’s human ingenuity and creativity that makes the difference. In the end, we humans won’t have to simply endure this technological disruption, instead, we will all help shape it as it quickly becomes an important part of our future.

You can also expect AI and IoT to amplify and empower humans by creating new industries, improve our quality of life, and create new opportunities for the underprivileged. As a result, we should all change our perception from “man versus machine” to “man together with the machine.”

But what about those of us who are not armed with degrees?

You don’t need a fancy degree to engage in digital process automation.

The data generated by IoT devices along with other technological sources like AI need to be put to good use. One approach that brings everything together is business process management software like Pulpstream.

This innovative technology negates the need to have a background in computer science to build business-centric applications. By just engaging in dragging and dropping, anyone can quickly build business process automation applications to enhance work streams and operations.

According to research from MIT’s Center for Digital Business, the following dimension of skills will keep humans relevant in the digital age:

Physical strength, dexterity, and stamina can’t be replaced by technology. In fact, there are very few jobs that have zero physical requirements. In the future, just like today, most office jobs will require a little bit of physical activity.

Knowing how to use equipment, selecting the right tools, and the technical know-how to troubleshoot problems will keep humans in the workforce.

Supervising people and ensuring that tasks are completed through peers will remain a relevant skill in the years to come.

When you’re working in the field or in a chaotic environment, it will be critical to properly understand this environment. As a result, degree or no degree, human intervention in these situations will continue to be important.

Research also suggests that the ability to focus on the details and find the needle in the haystack will also be a human function that will continue to play a vital role.

Those who are personable and work well in teams will also flourish in a digital world. This is because regardless of the industry, those who can efficiently manage stressful situations and difficult people will be needed for businesses to remain relevant.

Those who possess the ability to start and finish things effectively won’t have to worry about being replaced by technology in the near future.

So do you have any of these skills listed above? No matter where you stand at the moment, we all have to make an effort to get better at several of them.

These skills and the effective use of business process management software will sufficiently prepare you and continue to keep you relevant in the future of work.

Reducing Costs With Use-Case Templates

Imagine the world in which you don’t have to engage in all the annoying and painfully tedious tasks at work. Instead, these functions are digitized and automated to free you up to focus on more meaningful work.

This is the promise of the digital age that’s been rapidly embraced across industries. This approach enables enterprises to take advantage of proven use-case templates employed by business leaders who have traversed the lands and internalized the lessons gleaned from perilous business predicaments.

By engaging in digital process automation that reuses only the best, most productive parts of business processes, enterprises can evolve their revenue-generating capacity. This negates the need to expend resources to develop, test, and tweak processes over a considerable period of time, which results in significant savings.

What are the key benefits of reusing use-case templates?

Reusing a business use-case template on a low-code application development platform acts like a workflow diagram that allows the seamless mapping and automation of repeatable functions. It enables businesses to focus on innovation and improvement without trying to reinvent the wheel.

This approach reduces costs and redundancies as staff would have more time to focus on new mission-critical initiatives. Once the use-case template has been implemented to work for the organization, it would be set up to drive automated best business practices.

This model also creates an opportunity to start new projects almost immediately and boost productivity. The latter could be directly attributed to employee empowerment that’s born out of not having to repeatedly engage in mind-numbing work. A light is shined on the potential opportunities to cut costs. This approach also drives consistency and clarity as best practices are followed every step of the way.

Where to reuse use-case templates?

Reusing proven use-case templates to successfully engage in digital process automation is a no-brainer when it comes to mundane administrative functions. This approach can also be extended to areas like expense approvals, safety inspections, and leave of absence requests. Going forward, businesses would operate in an environment that’s structured to achieve enhanced operation agility. But to make this a reality, tried and tested use-case templates need to be leveraged. This would enable not just digital automation, but intelligent automation.

To reap the benefits of intelligent automation, enterprises also need to prepare their workforce to take full advantage of the changes that would take place in the near future. This means that staff should be primed to embrace new ways of working that will be the end result of automated workflows.

Business leaders have to invest and strive to create an environment where innovation and new skills are encouraged while paving the way for experimentation, opportunity, and growth. Reusing use-cases doesn’t mean that you’re stuck with the design of the template. Rather, processes can be adapted in real-time to better fit your business and meet ever-changing business conditions.

When you utilize a cloud-native, low-code application development platform like Pulpstream, you’re actually engaging in code reuse, so there won’t be any need to write a single line of code. As this digital business process automation tool is cloud-native, it can also be shared across departments to empower staff to play an active role in process automation.This means that organizations could successfully break the silo mentality in favor of enhanced communication between departments. What’s more, automating transversal business processes that require the collaboration across multiple departments can also be achieved without having to engage IT professionals.

The future of work is destined to evolve into activities that are more important and meaningful. To successfully realize it, it will be imperative to implement proven methods when business processes are automated.

In the end, this approach helps organizations reduce costs while engaging in digital transformation. When successfully deployed, it will also have the potential to identify and create new revenue streams.

Accelerate Case Completion With Simpler Interfaces

Digital tools are at the forefront of streamlining workplace tasks today. When it comes to completing a case or a task at work, the right tools can inspire productivity or apathy. Tools that are growing more common in the workplace are mobile apps that store and process information in the cloud. The user experience (UX) employees have while using these tools is very important. The UX can increase employee morale, invigorate a work ethic, prompt self-efficacy, and more.

What is an Intuitive User Experience?

This is a question more common than one may think. When employees at a Microsoft office were asked what made them think of a piece of computer equipment as more intuitive, the answers were quite mixed. The main idea is that when an employee looks at a software program, they should be able to figure out exactly how it works at first glance.

If an employee looks at a program (such as Photoshop, for example) for the first time they may see all the tool icons, become overwhelmed, and give up before starting. (Photoshop has so many options that you need training to use it.) The idea behind an intuitive user experience is much different. Intuitive user experiences enable a person to look at a program for the very first time and feel confident that he or she “gets it,”and can figure out what they need to do to get the job done.

The confidence an intuitive user experience provides staff is enormous; and the fact that it eliminates time that would otherwise be spent on extensive training, saves a company money. Jobs are also completed faster when employees have a great user experience with their work tools.

In addition to being easy to use, and usable at first glance, an intuitively designed user experience will have the following:

Speed A good UI can make a program work faster. This accelerates task and case completion.

Simplicity Displaying only the needed features helps guide employees to the best practices. It also reduces the amount of time spent deciding which path to take.

Navigation Simple navigation with very little text and clear action buttons point users exactly where they need to go.

Optimization The ability to continuously improve and optimize liberates organizations from the shackles of hard-coded software.

Dr. Alexander Pasik, CIO for IEEE, states that a consistent intuitive user experience is key to developing great web software in general. Ease of use is no longer an obstacle for technology companies that want to make great software. When it comes creating tools for work, such as dynamic case management, an intuitive user experience is essential. Companies such as Pulpstream allow customers from any industry to deliver new or optimized work tools in a matter of hours.

Low-code application development empowers employees to look at a work tool and immediately understand what they need to do. When an organization is multinational, or simply attempting to align business initiatives across borders, intuitive work experiences are vital to success. The right tools can jam up a workforce, or open the floodgates of productivity.